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Residential Sales

At Marshall Buck & Casson, we are a professional, proactive and approachable independent estate agent, who have been selling town and country homes to the widest possible audiences for over 25 years.

We frequently evaluate our approach to ensure our service exceeds our clients’ requirements and that is why we continue to be first choice for many homeowners in Bury St Edmunds & the surrounding West Suffolk area.

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Why choose Marshall Buck & Casson estate agents to sell your property?

Outstanding Service

We are committed to maintaining our excellent reputation through consistently providing outstanding services to our clients. Due to our independent status, we are able to tailor our service to exactly meet your requirements. As a pro-active estate agent we explore every avenue to find a suitable buyer for your property. The marketing strategy that we implement will be agreed with you and we pledge a high level of customer service to our vendor clients throughout every stage of the sale. As soon as we bring a new property to the market our experienced and knowledgeable sales team calls through all our ‘Hot’ buyers to try to get you immediate viewings. We mail-out and email all new properties to our database of suitable clients and list on our social media sites including facebook and twitter for immediate personal contact.

Effective Marketing

We have a fully responsive website designed to display homes and premises prominently. Each listing enjoys expert photography including elevated photographs if necessary and clear and compelling descriptions with a detailed floorplan. We produce high quality sale particulars which are individually prepared for each property. One of our senior members of staff will visit the property to take full details, prepare the floorplan and take numerous photographs, using a high quality digital SLR camera.

The internet is a major component of any successful property marketing strategy. Our properties are automatically uploaded to leading property portals including, and, to including the widest property marketing to give your property the best chance of selling.

To keep our marketing strategy diverse we also continue to use traditional methods of advertising including weekly listing in The Bury Free Press and large branch window displays in our prominently situated town centre office. A ‘For Sale’ board is a great way to market your property, especially to members of the public who were not planning to move, but would be interested in a property like yours.

Accompanied Viewings

We are happy to provide accompanied viewings and open houses for your property including evening appointments, Saturdays and even Sundays. These viewings are conducted by our team of property professionals who have years of experience in the industry.

Feedback and Updates

We understand that communication is vital and our team of sales negotiators are highly motivated towards client updates. Following viewings, feedback will be provided promptly. Even if, for whatever reason, we are unable to contact the viewer we will still call you to let you know so that you are not left wondering what the prospective buyer thought.

And Finally…

We have a well trained and highly experienced team to make sure potential buyers, enquiries are dealt with quickly and professionally. To see the full team please click on the about us tab. Our ethos at Marshall Buck & Casson for all members of staff work by a strict personal ethos that our main aim is to attain for you, Our Vendor, The Best Possible Price in a Timescale that Suits You.

More reasons to choose Marshall Buck & Casson

  • Extensive local advertising in the Bury Free Press as well as Premium listing on Rightmove and Onthemarket
  • Honest detailed feedback from viewings and chase ups
  • Full colour floorplans on all details at no extra cost
  • All of our staff live locally and have excellent knowledge of the Property Market in our area of business which stretches from Newmarket to Stowmarket, and from Sudbury to Dereham.
  • We have excellent standards of customer service and we are with you every step of the way

Here’s how we’ll sell your property

  1. Accurate valuation

    Our aim is to sell your property for the best price in a timescale that suits you. Our property valuers are senior members of staff who have many years’ experience. They will have unrivalled market knowledge and an exceptional understanding of property values in your area.


    We look not only to meet our client’s expectations but to too exceed them.

    Contact our Bury St Edmunds estate agents branch today by completing our valuation request form.

  2. Instruct Marshall Buck & Casson as your agent

    We are constantly reviewing our approach to selling in order to ensure the best possible coverage. Our office occupies a prominent town centre location to ensure optimum coverage. Our marketing presence online utilises both and

    Our sales team have unrivalled market knowledge and are available to accompany viewings at your property 7 days a week.

    We will also organise your Energy Performance Certificate (EPC) if required.

  3. Instructing a solicitor

    By appointing a reliable, experienced and efficient solicitor the sale of your property can be made smoother. Marshall Buck & Casson have are able to recommend a number of local firms who will be able to look after your property transaction.

  4. Presenting your property

    Prospective buyers can make decisions quickly and therefore first impressions really count. The presentation of your property is pivotal to a successful outcome.

    At Marshall Buck & Casson we would recommend completing all of those little DIY jobs that you haven’t quite finished. Decluttering the property can to help present it to maximum effect.

    Whilst at your home we will take photographs, internal external and elevated if necessary, which will then be carefully selected for use in our marketing material. We will also produce colour floorplans and prepare a detailed description of your property for the production of high quality sales particulars..

  5. Marketing your property

    In order to find the best buyer for your property we need to ensure the greatest exposure across a wide range of media.

    At Marshall Buck & Casson our marketing strategies are tailored to meet your needs, no two properties or vendors’ requirements can ever be the same. Naturally, our online presence is prominent and utilises and; we also provide full colour property details with colour photographs and floorplans as standard. We have extensive database of prospective buyers collated through national and local publicity.

    Why not talk to us about Open Houses and Low Key Marketing plans which we frequently advise for our clients.

  6. Accompanied viewings

    We are pleased to accompany viewings as required; they are performed by our experienced property professionals who are able to gauge the interest that the property is generating which helps to provide meaningful feedback after the viewing.

    Our branch is open normal office hours plus Saturday. Accompany viewings can be arranged outside these times and even on a Sunday.

  7. Receiving an offer

    All offers will be submitted to you verbally and in writing as quickly as possible.

    We will qualify the offer for you, establishing the prospective buyers’ ability to proceed, asking questions like do they have a property to sell? Do they require a mortgage? This could influence your decision as to whether to accept the offer so it is vital we ask at the time of the offer.

  8. Offer agreed

    Once we have your acceptance of an offer we will write to all parties and solicitors –the letters confirm the agreed price and any terms and conditions of the sale.

    Your solicitor will be requested to send out the draft contract to the buyer’s solicitor who will then carry out the enquiries into the title of the property. We will advise and regularly update you and the buyer throughout this process.

  9. Exchange of contracts

    Exchange of contracts will occur when:

    • Preliminary enquiries have been answered by the sellers solicitor
    • Good title can be proved
    • If a leasehold property the lease has been checked and confirmed
    • Local searches have been received
    • All Fixtures and Fittings are agreed
    • Confirmation of Mortgage Offer received

    Once the contract has been signed by both parties the deposit will be paid to your solicitor. A completion date is then set by mutual agreement

  10. Completion

    Completion occurs when the remaining balance of the agreed sale is transferred to your solicitor’s client account.

    Your solicitor let you know when the money has been received and will then ask us to release the keys to the new owners!

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